03 02 2026

"The great disappointment": Why Smart Agents Stumble over Dirty Data and How a Business Glossary is becoming a Major Asset of the AI Era

We are experiencing a unique moment. Two years after the generative AI boom, when every self-respecting C-level manager demanded to implement a "smart agent" in CRM or ERP, the market is entering the stage of a severe hangover. Expectations were warmed up to the limit: we were promised digital assistants who would take over procurement planning, automatic contract approval and impeccable customer service.

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